Warm Welcome Somerset

Support, advice and guidance for community groups and venues offering a warm space this winter.

What is a Warm Welcome venue?

Hosted in community venues such as village halls, community centres and places of worship, Warm Welcome spaces provide somewhere for people to socialise, enjoy a hot drink and take part in activities.

Warm Welcome Somerset Cuppa Company Community logo
A picture of a Warm Welcome volunteer in a kitchen. She is cooking bacon on a grill, and is looking at the camera and smiling.

How we can help

Our friendly team can help you set up, run safely and find funding for your Warm Welcome space – including support with insurance, safeguarding, risk assessments and other essential policies.

Get support

Warm Welcome map

Add your Warm Welcome space to the Somerset map to share its details, including location, opening times and facilities.

Join the map
View the map
Screen capture of a map of Somerset, with orange and white teacup icons indicating the location of Warm Welcome spaces
Photograph of three men sitting at with hot drinks. One is smiling at the camera. In the foreground a woman is smiling at the camera holding a bacon roll and wearing an apron with the words 'Crispin Community Centre'.

Warm Welcome Charter

We ask every venue that provides spaces to agree to the Warm Welcome Charter to ensure visitors feel safe and comfortable. 

You’ll get a Warm Welcome as well as warm space 
Every time you visit our venue you’ll be guaranteed a warm welcome from our friendly volunteers and staff. 

Everyone is treated equally, with dignity and respect 
We all have a right to be warm, so everyone who visits us will be treated with dignity and respect (and we ask for the same in return).  

Our Warm Welcome will be a safe space 
We will adhere to our usual safeguarding and food hygiene policies. We will also take reasonable precautions to reduce the spread of winter viruses such as flu and Covid.  

We’ll not tell anyone about you visiting a Warm Welcome 
If you want to share the reasons you visit a Warm Welcome, someone will listen, but we won’t tell anyone else unless you give us permission or we have concerns about your safety. 

Looking for volunteers?

Advertise your opportunities and find new people to help on our volunteering platform, Spark a Change.

Find volunteers
Photograph of a group of volunteers standing in a kitchen smiling at the camera.

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Warm Welcome Somerset is supported by the Household Support Fund ‘Help Through Winter’ programme. This programme is funded by Somerset Council who are working alongside partners across education and the voluntary, community, faith and social enterprise sector to deliver essential support to families and residents.