Administrator (Crisis & Resilience Fund)

Closing date: Friday, 26 June
Salary: £25,307-£27,477 FTE
Weekly hours: To be agreed
Contract type: Permanent
Location: Hybrid working in Somerset
Citizens Advice Somerset logo: blue text with a blue speech bubble

The Crisis & Resilience Fund (CRF) exists to offer targeted support to low-income households who have experienced a financial shock.

In Somerset, the fund is delivered by an Alliance of partners to ensure people in Somerset has access to the right support at the right time.

Citizens Advice Somerset are looking for an Administrator who’ll be an integral part of the organisation’s CRF team.

The post-holder will receive, check and process/administer Crisis Payment applications, updating systems throughout.

They will also complete assessments of need, identify urgency, and refer clients for further action, support, or intervention to aid their longer-term financial resilience. 

The successful candidate will need to be methodical, empathetic and person-centred. They will be able to think on their feet, have good time management skills. and be able to work collaboratively.

More information can be found on Citizen Advice Somerset’s website.

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